We're confident we sell the very best whiteboards and pinboards available at any price, and we want you to share our confidence! That's why we back our sales with a 30-day money back guarantee - This applies to all products except any custom made or modified boards.
If you don't like the product, if it just doesn't work for you, return it. Within 30 days of receipt, products purchased from us may be returned for any reason. (We don't refund shipping costs unless items are defective.)
If you would like to request a refund or exchange, please contact us by phone (1300 669 235 during business hours (8am-4pm) or email our support staff. Briefly explain to us your reason(s) for requesting a return or exchange. We can better serve you if we understand the reasons for your request. When we receive your package, we will credit the card you paid with for the full purchase price of your product(s), minus any applicable shipping costs. Please allow up to several weeks for package delivery to us, and for us to process your request(s).